Services

We offer two levels of service for landlords. So whether you are new to residential letting or a professional landlord we can help. The following details the services offered:

Let Only - The best service for the more ‘hands on’ landlord. Ark will...

• Value your property in relation to current market conditions.
• Match your property through our extensive tenant database
• Market your property with detailed particulars on the major property portals, our own website and in our prominent window display in our town centre location.
• Arrange and accompany viewings.
• Provide weekly feedback of enquiries and viewings
• Interview and assess prospective tenants.
• Communicate with you on all offers, providing as much detail as possible on interested applicants to ensure we find a tenant to meet your requirements
• Negotiate tenancy in line with your instructions.
• Check credit, employer and previous landlord references of prospective tenants
• Obtain and screen guarantor (if applicable).
• Co-ordinate the start of the tenancy.
• Draw up relevant tenancy agreement and corresponding notices
• Arrange for a gas/electrical test/EPC to be carried out.
• Compile an inventory/schedule of condition
• Collect first month rent and dilapidations deposit
• Organise standing order for the payment of monthly rent direct to you.
• Issue tenancy termination notice and co-ordinate possible extension or re-let.
• Arrange notification of Utilities
• Register deposit with the Tenancy Deposit Custodial Scheme, or co-ordiate the paperwork for an alternative scheme if this is your preference.

Full Management - Let us take over the day-to-day stress of managing your investment. In addition to all the services received on the Let Only option Ark, will also

• Collect and forward rent
• Chase any late payments, pursue guarantor and keep you fully informed
• Take further necessary action in the event of arrears to include service of relevant notices
• Prompt and accurate accounting with detailed statements
• Act as your tenant’s contact for all property management issues.
• Ensure the tenant compliance with the obligations of the tenancy
• Resolve repairs quickly and efficiently, first liaising with you where possible
• Arrange the annual gas safety certificate
• Inspect your property regularly providing you written feedback and photos where necessary
• Liaise with other professionals in connection with the letting of the property.
• Check your tenant in and out of the property providing a written report.
• Deal with the return of the tenant’s deposit and arbitrate as to any dilapidations claim.
• Assist with any insurance claim
• Supply an annual statement for ease in submitting tax returns