Services

We offer three levels of service for landlords. So whether you are new to residential letting or a professional landlord we can help. The following details the services offered:

Let Only - The best service for the more ‘hands on’ landlord. Ark will...

  • Value your property in relation to current market conditions.
  • Match your property through our extensive tenant database
  • Market your property with detailed particulars on the major property portals, our own website and in our prominent window display in our town centre location.
  • Arrange and accompany viewings.
  • Provide weekly feedback of enquiries and viewings
  • Interview and assess prospective tenants.
  • Communicate with you on all offers, providing as much detail as possible on interested applicants to ensure we find a tenant to meet your requirements
  • Negotiate tenancy in line with your instructions.
  • Check credit, employer and previous landlord references of prospective tenants
  • Obtain and screen guarantor (if applicable).
  • Co-ordinate the start of the tenancy.
  • Draw up relevant tenancy agreement and corresponding notices
  • Arrange for a gas/electrical test/EPC to be carried out.
  • Compile an inventory/schedule of condition
  • Collect first month rent and dilapidations deposit
  • Organise standing order for the payment of monthly rent direct to you.
  • Issue tenancy termination notice and co-ordinate possible extension or re-let.
  • Arrange notification of Utilities
  • Register deposit with the Tenancy Deposit Custodial Scheme, or co-ordiate the paperwork for an alternative scheme if this is your preference.

Full Management - Let us take over the day-to-day stress of managing your investment. In addition to all the services received on the Let Only option Ark, will also

  • Collect and forward rent
  • Chase any late payments, pursue guarantor and keep you fully informed
  • Take further necessary action in the event of arrears to include service of relevant notices
  • Prompt and accurate accounting with detailed statements
  • Act as your tenant’s contact for all property management issues.
  • Ensure the tenant compliance with the obligations of the tenancy
  • Resolve repairs quickly and efficiently, first liaising with you where possible
  • Arrange the annual gas safety certificate
  • Inspect your property regularly providing you written feedback and photos where necessary
  • Liaise with other professionals in connection with the letting of the property.
  • Check your tenant in and out of the property providing a written report.
  • Deal with the return of the tenant’s deposit and arbitrate as to any dilapidations claim.
  • Assist with any insurance claim
  • Supply an annual statement for ease in submitting tax returns

Rent Assured* This premium service offers all of the above and includes a rent guarantee policy

  • Legal costs and expenses
  • Rent indemnity
  • We will even pay your rent on the due date while we pursue the claim

* see full policy wording